Wedding Questions

How do we book the registrar?

The registrar has a separate fee for preforming ceremonies at licenced venues. For details of their fee please contact their local office on 0845 1295900 or visit the Ord County Council website for more information.

How long can I provisionally hold a date for?

We can hold your preferred date for 2 weeks, after this time we will be in contact to discuss how you would like to proceed.

When do we pay?

We require a £500 non-refundable deposit to secure and confirm your special day. Our payment schedule is 6 months prior – 50% of wedding balance due, 6 weeks prior to the wedding – 100% of wedding balance due.

If you wish to pay on a monthly basis, let us know and we can arrange this for you.

What is your maximum capacity?

Ceremony and reception – 160               Evening – 200

Can the hotel be exclusive?

The hotel cannot be fully exclusive due to our facilities onsite; however the entire of upstairs will be exclusive to your wedding party and won’t be disturbed by other guests.

Do we have recommended suppliers?

Yes! We have a list of our favourite suppliers; here are some of our best:

Room decoration: Dean’s chair covers –

Dj and Photo booth: Smooth moves –

Photography: Sam & Steve photography –

Cakes: Cakes by Kit –

Do we have a set meal?

For our day package, you have a choice of starter, main and dessert for your guests. If you would like the option to give your guests a choice menu, we require a £5 supplement per person. If your guests have any special dietary requirements, we will arrange a special meal for them at no extra cost. Children have a separate menu.

Are there rooms to get ready in the morning in?

We recommend you book a bedroom the night prior with us to get ready in as we don’t have any changing rooms available.

What’s the changeover plan from ceremony to reception?

If your ceremony is offsite or in our Windsor Suite, there will be no changeover. If your ceremony is in our Orangery Suite, we will prepare your tables behind our two partitions. Once you have had your ceremony, it will only take our team members half an hour to arrange the tables for your wedding breakfast.

How many guests to one table?

Our tables are 6 foot rounds so we suggest 8-10 guests per table

Do we have table name/number stands?

Yes, we have silver stands and we suggest table names/numbers of A5 size

What size is the cake stand?

We have 1 round and 1 square stand. These both accommodate a 12inch cake.

Can you play music during the ceremony?

Yes, we have a PA system we can use for your ceremony; however we can’t play any religious music.

Are there any décor restrictions?

You will be allowed white tack or command hooks on the walls, however we ask not to use blue tack or to put nails in the walls. Let us know what decoration you plan on bringing and we will be more than happy to assist you.

Who sets up the tables on the wedding day?

As part of our commitment to you, our team will work with you and your suppliers to dress the rooms. Please ensure that you make specific arrangements with us.

Will Guests Be Able to Pay using Card or is it Cash Only?

In both of our upstairs function rooms, we have a card machine available and are happy to accept cash.

Can we use outside entertainment and decor suppliers?

Yes, as long as they have public liability insurance and ate PAT tested where appropriate

Can we use confetti?

Yes, as long as its biodegradable and only outside.

Do you have a toastmaster?

We have a member of our banqueting team who will act as your toastmaster for the day, or if you would prefer a professional toastmaster, we have a recommended contact.

Do you allow outside caterers?

Outside caterers are only permitted if you choose a marquee wedding in the grounds.

Can we have fireworks?

Yes. However they must be booked by our preferred suppliers and can only be silent.

What are your cancelation fees?

In the event of you cancelling your wedding, the following charges will be made:

More than 6 months – loss of deposit

4-6 months’ notice – 50% of estimated total value

2-4 months’ notice – 75% of estimated total value

Less than 2 months’ notice – 100% of estimated total value

Do you have disabled access?

Yes, we have a lift onsite, accessible bedrooms and disabled toilets

What time is check in and check out?

Check in is from 2pm, Check out is at 11am.

How many car parking spaces are available?

We have 244 parking spaces. Parking is free and guests can park overnight if required.

How many bedrooms does the hotel have?

We have 52 luxury bedrooms in total / 14 rooms will be allocated for your wedding guests to book individually, these rooms will be held until 8 weeks prior to the Wedding date after which any untaken rooms will be released.

What time does the music finish and bar close?

We close our bars to non-residents at midnight and music may only be book to this time.


Rooms & Suites

52 spacious bedrooms offering five different styles of accommodation from junior suites to standard rooms. All our rooms have a contemporary décor and have been styled to provide a comfortable and relaxing stay whether for business or leisure.

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