Receptionist

Full Time Role - £8.05 per hour

We are recruiting for friendly and enthusiastic Receptionists to join our established hotel main reception and spa reception team at Bicester Hotel Golf and Spa on a full time basis. Our philosophy is to deliver quality to all guests and in this role you would be the central point of the hotel/spa to provide our guests with first class customer service.

The role:

  • To welcome all guests and visitors and ensure consistent, efficient and friendly service is given throughout each guest’s experience
  • To process check ins/outs and to respond to all reasonable ad hoc requests from guests
  • To promote and upsell our facilities and services to all guests
  • Answering the phone in a prompt and professional manner
  • Taking accurate payments in accordance with Company policy
  • To ensure the environment is maintained in a safe and hygienic condition
  • To build and maintain positive working relationships with colleagues throughout the hotel
  • We are looking for enthusiastic and professional individuals with excellent customer service skills

Requirements:

  • Previous experience working in a busy reception role is desirable
  • Strong verbal communication skills
  • Excellent telephone manner
  • High standard of personal appearance
  • Pro-active approach to work duties
  • Confident manner and good team player
  • Must be able to work weekends and early and late shifts on a rota basis

 

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Rooms & Suites

52 spacious bedrooms offering five different styles of accommodation from junior suites to standard rooms. All our rooms have a contemporary décor and have been styled to provide a comfortable and relaxing stay whether for business or leisure.

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Restaurants

Whether it be a quick Coffee after a class or family dinner here at Bicester Hotel Golf and Spa we have a menu and place to suit. Open to non residents and non-members too.

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Golf Enquiries

Spa

The Forest of Wellbeing Spa offers a truly holistic approach to making you look and feel fantastic and is the perfect setting to relax and unwind.

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Health Club

Weddings

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