Conference & Banqueting Manager

We have a fantastic and exciting opportunity for a passionate and experienced hospitality professional to join our team at Bicester Hotel Golf and Spa as a Conference & Banqueting Manager. Reporting to the Operations Manager, in this role you will be responsible for ensuring the day to day running and delivery of our conference & banqueting operation and assisting in other areas of F&B as required. This is a full time post working 40 hours per week on a shift rota basis to cover full opening hours of the operation.

The role:

  • Proactively lead the team to ensure high quality customer service is delivered throughout every guest experience
  • Effectively control and manage departmental costs and quality in line with the budget and Company standards
  • Provide a first class service to all guests, ensuring the presentation of all facilities within the complex are kept at the highest standards
  • Ensuring the team are fully trained with regard to products, services, process and professional behaviour and standards
  • To work closely with the F&B Team, Operations Manager, Events and Executive Chef to ensure you are aware of all functions, bookings and any special requirements on site each day.
  • To ensure that you and the team comply with all licensing, food hygiene and health and safety practices and legislation.
  • To respond to any guest queries, issues or complaints without delay and in line with Company procedures

Requirements:

  • Extensive experience of working in a busy hospitality environment
  • Previous supervisory experience
  • An understanding of finances, stock control and working to budget
  • Pro-active approach to work duties
  • Confident manner and good team player

Job Types: Full-time, Permanent

Salary: £21,000.00 to £23,000.00 /year

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Rooms & Suites

52 spacious bedrooms offering five different styles of accommodation from junior suites to standard rooms. All our rooms have a contemporary décor and have been styled to provide a comfortable and relaxing stay whether for business or leisure.

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Whether it be a quick Coffee after a class or family dinner here at Bicester Hotel Golf and Spa we have a menu and place to suit. Open to non residents and non-members too.

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